退款政策
We have a 45-day return policy, which means you have 45 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at herbforestusa@gmail.com. Please note that returns will need to be sent to the following address: 19039 Colima Rd Apt 297, Rowland Hts, CA 91748
we Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at herbforestusa@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong thing so we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within ten business days. Please remember it can take time for your bank or credit card company to process and post the refund.
If more than three business days have passed since we approved your return, please get in touch with us at herbforestusa@gmail.com.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at herbforestusa@gmail.com. Please note that returns will need to be sent to the following address: 19039 Colima Rd Apt 297, Rowland Hts, CA 91748
we Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at herbforestusa@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong thing so we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within ten business days. Please remember it can take time for your bank or credit card company to process and post the refund.
If more than three business days have passed since we approved your return, please get in touch with us at herbforestusa@gmail.com.